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Zimbra Email & Collaboration

Zimbra Email & Collaboration

Overview

What is Zimbra Email & Collaboration?

Zimbra offers social collaboration software.

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Recent Reviews

TrustRadius Insights

Zimbra Email & Collaboration has proven to be a valuable tool for various user groups and organizations. For faculty staff, departments, …
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Popular Features

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  • Document collaboration (8)
    7.0
    70%
  • Versioning (8)
    7.0
    70%
  • Video files (8)
    7.0
    70%
  • Audio files (8)
    7.0
    70%

Reviewer Pros & Cons

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Pricing

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What is Zimbra Email & Collaboration?

Zimbra offers social collaboration software.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zimbra.com/business-email…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Zimbra 8 Admin Demo

YouTube

Zimbra 8 End User Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

9
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.5
Avg 8.1
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Product Details

What is Zimbra Email & Collaboration?

Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage. Built on an open source core, it features a modern interface, pre-integrations with popular third-party apps like Zoom, Slack and Dropbox, and can be deployed in the cloud or in on-prem and hybrid environments. Enterprises, governments, financial institutions, service providers and remote teams around the world rely on Zimbra to support complex privacy, data sovereignty and security requirements. The vendor states Zimbra powers hundreds of millions of mailboxes on desktop and mobile devices in more than 140 countries, and is offered by more than 500 BSPs and 2,000 channel partners. Also available now for small and medium-sized business is Zimbra Cloud, starting at $2.95 per month for 30 GB of storage.

Zimbra Email & Collaboration Features

Project Management Features

  • Supported: File tracking
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Notifications
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Integrates with Gmail and Google Hangouts

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders

Zimbra Email & Collaboration Screenshots

Screenshot of Screenshot of Screenshot of

Zimbra Email & Collaboration Video

Zimbra 9’s modern UX + dependable server infrastructure = security, privacy and data sovereignty Zimbra customers expect. Try it now: https://www.zimbra.com/try/zimbra-collaboration-9/ Zimbra 9’s superpowers are flexibility and extensibility. Chat, video, doc sharing and file...
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Zimbra Email & Collaboration Competitors

Zimbra Email & Collaboration Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Zimbra offers social collaboration software.

Zoho Mail, Webex Calling, and Google Meet are common alternatives for Zimbra Email & Collaboration.

Reviewers rate Task Management and Scheduling and Search highest, with a score of 9.8.

The most common users of Zimbra Email & Collaboration are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(41)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Zimbra Email & Collaboration has proven to be a valuable tool for various user groups and organizations. For faculty staff, departments, and programs in educational institutions, Zimbra offers individual and shared email accounts along with collaborative features like shared calendars and address books. This allows for seamless coordination, meeting invitations, and conference scheduling among teachers, students, and workers. With the ability to store contacts and provide visibility into availability, Zimbra facilitates easy integration of new meetings and conferences.

In the corporate world, Zimbra serves as a reliable platform for email communication, contact management, and file sharing within a group of companies. Its multi-domain support and versatile management options cater to users regardless of their location. By enhancing collaboration through email communication, file sharing, task control, and event invitations, Zimbra improves overall productivity and promotes seamless communication between teams.

Moreover, Zimbra is also used as a white-label reseller platform, providing coordination, collaboration, and messaging capabilities for the entire organization. Its cost-effectiveness makes it an attractive alternative to other solutions like G Suite for organizations with large teams. The intuitive graphical interface of Zimbra ensures that it is user-friendly and easy to navigate while integrating smoothly with other applications.

Overall, Zimbra's versatility makes it an essential tool for solving communication problems across various industries by allowing seamless access to emails on different devices. Its structural organization of agendas and timetables improves efficiency and accessibility while promoting sharing and collaboration within teams. Additionally, the task feature in Zimbra enhances productivity by expediting work processes for users.

User-Friendly Web Interface: Users have consistently praised the highly user-friendly web interface of Zimbra, surpassing even thick clients like Outlook. Several reviewers have mentioned that they find the interface intuitive and easy to navigate, resulting in a positive overall experience.

Simplified Administration: Administrators appreciate that Zimbra is relatively easy to maintain and administer compared to other locally hosted environments such as Exchange. The simplified management process and reduced complexity are highly valued by multiple users.

Powerful Scripting Interface and API: Many users have expressed their satisfaction with the availability of a powerful scripting interface and RESTful API in Zimbra. They highlight how this feature allows them to write scripts and automate account management tasks, leading to enhanced efficiency and productivity.

High Availability and Bug Fixes: Some reviewers have expressed their dissatisfaction with Zimbra's multi-server environment, stating that it needs improvement in terms of high availability and bug fixes. They feel that these areas could be better optimized to enhance the overall performance and reliability of the software.

Technical Support Experience: Several users have mentioned that they are not satisfied with the technical support provided by Zimbra. They have reported that their experiences over the past two years have been less positive compared to previous interactions. This suggests a decline in the quality or effectiveness of Zimbra's technical support services.

Limited Functionality on Mobile App: Reviewers have noted that the mobile version of Zimbra lacks certain functionalities when compared to its web counterpart. Specifically, features like file attachments and online chat are missing, making the mobile app too basic for some users' needs. This limitation hampers productivity when accessing emails on-the-go.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
Great tool for professional use, very easy to use, with easy navigation. Interacts very well with several other applications, including Webex. Very efficient structural organization of the agenda and timetable. Excellent accessibility and availability. Very good for sharing between teams and people. 100% collaboration. It has a tab to include tasks that is very useful and makes my life much faster.
  • Very simple and functional navigation
  • Fast collaboration
  • Integration with other applications.
  • Time-consuming Technical Support
  • Increase the capacity for integration
  • The mobile app sometimes takes time to load some views even with fast internet and equipment
Nowadays, it is a very welcome tool because it helps perfectly with team collaboration [and] sending files quickly. [It provides] great availability because it is easy to access from anywhere in the world. Some integration options with some other applications also help. The tools of agenda, tasks and calendars are very useful and easy to use and that today make all the difference when we want agility.
  • Email services
  • Tasks
  • Collaborativeness
Project Management
N/A
N/A
Communication (4)
87.5%
8.8
Chat
90%
9.0
Notifications
90%
9.0
Discussions
90%
9.0
Integrates with Gmail and Google Hangouts
80%
8.0
File Sharing & Management (4)
92.5%
9.3
Versioning
90%
9.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
100%
10.0
  • Greater efficiency of employees due to the use and ease of the tool
  • Tool availability is an important factor
  • More effective project planning
  • Cooperation between teams
Zimbra is undeniably a complete package and offers many practical tools, in addition to the knowledge that the company has. It is a great acquisition for a company that will soon see a significant change in terms of organization, deadlines, efficiency, and more. It has an option for mobile devices that also helps a lot in everyday life.
Score 8 out of 10
Vetted Review
Verified User
Zimbra is our current messaging software, I use it daily to send and receive emails among colleagues, suppliers, and customers. This has turned out to be a very useful and efficient application when communicating within the company. Each employee has their respective corporate mail which is for personal and exclusive use to receive confidential and confidential labor information. The application is easy to use and has a graphical interface similar to others in the same segment, making it easy to become familiar with.
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
  • In the mobile version, it is not possible to attach files, it only allows to send messages with text.
  • The mobile version is too basic and lacks functions that if you have the web version.
  • Lacks the facility to communicate with an online chat.
As I mentioned before, Zimbra has two versions - one web and another mobile. The mobile version is ideal for quick and short messages that only contain letters, as they can be read on any cell phone, the web version is ideal for the office where the messages are more careful and complete and should contain more information.

Zimbra is not good to use as an online chat tool.
Project Management (7)
75.71428571428571%
7.6
Task Management
100%
10.0
Gantt Charts
80%
8.0
Scheduling
N/A
N/A
Workflow Automation
80%
8.0
Mobile Access
80%
8.0
Search
100%
10.0
Visual planning tools
90%
9.0
Communication (8)
77.5%
7.8
Chat
50%
5.0
Notifications
90%
9.0
Discussions
90%
9.0
Surveys
80%
8.0
Internal knowledgebase
80%
8.0
Integrates with GoToMeeting
80%
8.0
Integrates with Gmail and Google Hangouts
70%
7.0
Integrates with Outlook
80%
8.0
File Sharing & Management (8)
82.5%
8.3
Versioning
90%
9.0
Video files
90%
9.0
Audio files
80%
8.0
Document collaboration
80%
8.0
Access control
90%
9.0
Advanced security features
90%
9.0
Integrates with Google Drive
70%
7.0
Device sync
70%
7.0
  • Improved internal communication and dissemination and distribution of messages and corporate objectives.
  • The creation of an internal network of employees is something that gives us security and confidence.
  • Having a private and exclusive messaging system differentiates us from the competition and from other companies.
Zimbra is a more specialized software designed for our company and its needs. The software was customized to represent our colors and project our brand, what other companies do not have. With Zimbra, we have a private network of only employees which allows us to confidentiality and privacy are maintained, thus reducing information leaks so common today.
10000
Eliz Marvic Melicio Carvajal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zimbra as our mail platform, contact management and to share some files within our group of companies. Zimbra supports one of the most important applications, which is our email system. It manages our companies on the same platform. The global and personalized management of contacts has facilitated the management of our users, regardless of the location they are in. Additionally, it gives us different ways of connecting to the mail and to the information, which allows more versatile management options, since our platform is heterogeneous.
  • The management of incremental mail backup. It is very simple, and the administrators of my company recover information quickly.
  • The management of the distribution lists is structured. This allows easy distribution of mass information.
  • The web application is very complete and intuitive.
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
It is ideal for companies that wish to have their own control of their mail service and the management of their messages and contacts because it allows a complete administration of these systems. When it comes to a group of companies who want to manage different domains, the ideal is to have your own mail platform. ZImbra is also suited when you have to save costs. Although you pay for licenses, you have the possibility to pay as you go and therefore do not have to invest in this service for a long time. It is also suited for when companies, such as Venezuelan ones that have limitations to make payments or investments in USD or EUR, have a much harder time using expensive cloud systems.


Project Management (6)
91.66666666666666%
9.2
Task Management
100%
10.0
Gantt Charts
100%
10.0
Scheduling
100%
10.0
Workflow Automation
50%
5.0
Mobile Access
100%
10.0
Search
100%
10.0
Communication (8)
N/A
N/A
Chat
N/A
N/A
Notifications
N/A
N/A
Discussions
N/A
N/A
Surveys
N/A
N/A
Internal knowledgebase
N/A
N/A
Integrates with GoToMeeting
N/A
N/A
Integrates with Gmail and Google Hangouts
N/A
N/A
Integrates with Outlook
N/A
N/A
File Sharing & Management (7)
85.71428571428571%
8.6
Versioning
50%
5.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Device sync
50%
5.0
  • We have a stable mail service. We do not have any issues.
  • We have better control of the licenses that we activate. This allows us to save on costs.
  • We can create custom domains for the different businesses that we manage, quickly. This helps us to have high availability and a better commercial image.
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
Sam Massanopoli, RHIT Superstar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zimbra is being used across our whole organization. It solves the problem of communication. At a moment's notice I can communicate with my entire team. They can receive my mail on their phones, tablets, laptops and desk tops, no matter where they are in the building. I also use it for getting paper records to essential team members by scanning them to their email.
  • One example of something that Zimbra does particularly well is the capacity available to attach large files, up to 25MB. For me, this is a strength as it allows me to email medical records files instead of printing them. This saves my department the cost of ink, paper and shipping.
  • The calendar sharing feature of Zimbra is also a strength because with it, the IDT team are all on the same page. This is critical for maintaining compliance with CMS regulations regarding MDS assessments. I utilize our shared calendar to perform quarterly audits of the IDT team.
  • I particularly like the auto search when entering the contact who will be receiving an email, this saves key strokes and time.
  • I am quite satisfied with the features that I currently use. I am an advanced user, not an expert.
Zimbra is well suited as a communication tool. I also use it for data storage and data sharing. It is easy to create distribution groups and make changes to the signature line. I'm hard pressed to come up with any scenarios where it is less appropriate.
Project Management (7)
45.71428571428571%
4.6
Task Management
80%
8.0
Gantt Charts
N/A
N/A
Scheduling
80%
8.0
Workflow Automation
N/A
N/A
Mobile Access
80%
8.0
Search
80%
8.0
Visual planning tools
N/A
N/A
Communication (8)
46.25%
4.6
Chat
100%
10.0
Notifications
90%
9.0
Discussions
90%
9.0
Surveys
N/A
N/A
Internal knowledgebase
N/A
N/A
Integrates with GoToMeeting
90%
9.0
Integrates with Gmail and Google Hangouts
N/A
N/A
Integrates with Outlook
N/A
N/A
File Sharing & Management (8)
30%
3.0
Versioning
N/A
N/A
Video files
80%
8.0
Audio files
80%
8.0
Document collaboration
N/A
N/A
Access control
N/A
N/A
Advanced security features
80%
8.0
Integrates with Google Drive
N/A
N/A
Device sync
N/A
N/A
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Vinicius Lima | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Zimbra to increase collaboration using e-mail communication, file sharing, task control, invitation for events, etc, for everybody in our company using multi domains and several dedicated servers. We have distinct user types and with Zimbra we can address specific necessities of each one.

We use Zimbra in an University and email are fundamental here. Zimbra allowed us a way to increase the collaboration between teachers, students, and even our workers, allowing them to share files, their agenda, and any information to improve their work.
  • You can share your mail folders, contact and task lists, work together on a text file, all that defining what kind of level of share a person can have, from view to full control of it.
  • Great search engine that allows you to search even inside some types of archives (pdf, txt, etc). And in the paid version, you have a working backup system.
  • Supports external connectivity like IMAP/POP.
  • Multi language support and possibility to expand it using plugins are also available.
  • Supports several platforms and you can use the one that you are most familiar like Ubuntu, Red Hat, CentOS, Suse, etc.
  • Support external authentication (LDAP).
  • User web interface could be more friendly, but it is enough for daily use. It could be renewed and has to consider some usability concerns. Improving usability would significantly improve users' satisfaction.
  • Message backup recovery is not a simple activity.
  • As an administrator, some of the features work better using the command-line interface.
  • The webclient uses ajax requests in almost every event. Because of that you may need a fast internet connection to have a good experience. You can switch to HTML version but it will limit what you can do.
Zimbra is well suited to environments that need a collaboration suite to improve users' and teams' integration and productivity. You can rely on Zimbra Collaboration Suite features to work together in different projects without messing things up. Keeping everything organized is very important in these situations.

If you have a large environment you will probably feel that Zimbra administration can be difficult. You have to use a lot of command-line integration to configure it properly and to maintain routines. So be prepared to do that. If you want more friendly administrative tools Zimbra may not be totally suitable to your needs.
Project Management (7)
61.42857142857143%
6.1
Task Management
90%
9.0
Gantt Charts
N/A
N/A
Scheduling
100%
10.0
Workflow Automation
N/A
N/A
Mobile Access
80%
8.0
Search
90%
9.0
Visual planning tools
70%
7.0
Communication (8)
30%
3.0
Chat
N/A
N/A
Notifications
80%
8.0
Discussions
80%
8.0
Surveys
N/A
N/A
Internal knowledgebase
80%
8.0
Integrates with GoToMeeting
N/A
N/A
Integrates with Gmail and Google Hangouts
N/A
N/A
Integrates with Outlook
N/A
N/A
File Sharing & Management (8)
76.25%
7.6
Versioning
90%
9.0
Video files
70%
7.0
Audio files
70%
7.0
Document collaboration
90%
9.0
Access control
100%
10.0
Advanced security features
100%
10.0
Integrates with Google Drive
N/A
N/A
Device sync
90%
9.0
  • In our work place (University), we have a lot of projects running at the same time. So Zimbra help us to keep on track of everything by allocating specific users to specific projects.
  • We have increased significantly our productivity. People rely in our infrastructure to communicate and collaborate with each other.
Zimbra provides a robust and reliable software that delivers what is promised. We have tested Zimbra in a pilot project before deploying it in production. Incidents and crashes are rare and you have tools to recover it if necessary. Initially we had a contract with support to help us with the first steps but after acquiring experience our team is totally capable of keeping Zimbra running. Zimbra also has a large and engaged community that can support you. With Zimbra, we are able to personalize our environment and keep all data inside our network. All those points were essential to us in considering Zimbra against other solutions.
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